How to Get Help

If you've encountered a problem, the solution might be documented in our Help Center or list of Frequently Asked Questions. If none of our Help documentation provides the answer you're looking for, we're more than happy to lend a hand! Contact us at or chat with us!

How to get help from the Help Center

Once you are logged into your Forerunner account, you will see a question mark symbol on the lower left corner of your dashboard. Click the question mark , and then select Help Center . The Help Center will open in a new tab in your internet browser.

Didn't find your answer? Take a look at our Frequently Asked Questions!

You can view common FAQs here.

Email us

If you need additional support or didn't find your answer in our Help Center send us an email at and our Customer Success team will get back to your shortly!

Chat with us

Want to send us a message via chat? Use our Chat Beacon! You can access it by hitting Contact on the upper right corner on the Help Desk.

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