FAQs about Forerunner’s Document Upload Feature

The goal of Forerunner’s Document Upload feature is to let you build a more complete library of files for the properties in your community within the Forerunner dashboard. To help you get started, check out some of the most frequently asked questions by our users:

• What kind of documents can I upload using the Document Upload feature?
• How many documents can I add to a property?
• Can I delete documents after I’ve uploaded them?
• Is there a specific format that the documents need to be in when uploaded?
• Can I bulk upload documents other than Elevation Certificates?
• Are the documents I upload shared with the public?

What kind of documents can I upload using the Document Upload feature?

The Document Upload feature allows users to upload the documents that are relevant to your community’s floodplain management or building permit management documentation. Some of our users that have started using this new feature have added documents such as:

1. Letters of Map Amendment (LOMAs)
2. Surveys
3. V-Zone Design Certificates
4. Floodproofing Certificates
5. Substantial Damage Letters
6. Flood Vent Certifications
7. As-Built Certifications

Note that the Forerunner team is able to customize the list of documents that you can choose from, based on your needs. Learn more about customizing your Documents List.

How many documents can I add to a property?

As many as you need to! Learn more about uploading documents to a property.

Can I delete documents after I’ve uploaded them?

Of course! We know that things can change and that your documentation needs to be able to change as well. Learn more about deleting documents on a property.

Is there a specific format that the documents need to be in when uploaded?

Documents must be in PDF format in order to successfully be uploaded to the Forerunner dashboard. If your documents are not in PDF form, you will need to convert them to PDF format prior to uploading. Learn more about Forerunner's file specifications.

Images can be uploaded as PNG of JPEG. 

Can I bulk upload documents other than Elevation Certificates?

At this time, users can upload up to 10 documents at a time on a property. Learn more about uploading property documents on a Property Information Panel.

If you have a significant number of documents, other than ECs, that you would like to upload at once, reach out to your Customer Success Manager at support@withforerunner.com.

Are the documents I upload shared with the public?

It’s up to you! The Forerunner team can customize which documents are automatically shared on your Public Website and which are hidden. You can choose to hide certain document types—such as those documents that include Repetitive Loss information or claims information—for every property type, globally across your account. Just ask and we will update your settings accordingly!

If you’d like to hide individual documents, such as a draft letter or a document you know to be inaccurate, you can hide the document individually using our  Hide from Website  feature. Learn more about hiding individual documents.